
落單會收到電郵,同事會於辦公時間內盡快聯絡,確認訂單明細,一般會於2個工作天內發貨。
客人收到確認後,可於同日或5個工作日內到荔枝角辦公室自取;或是購物(實際付款)滿HK$200可免運費派送。
Purchase less than HK$200:
可選擇加$30運費選用順豐速運送到市區各點(特別地區另算 )。
可配合客人快遞要求安排到付,請聯絡客服。
For purchases over HK$200:
You can choose順豐速運或主力速遞Mainpowers(工商點,可同日派送)或易寄取EC-Get(郵政局或智郵站)免費派送。
自取點查詢:香港郵政 – 易寄取 (hongkongpost.hk)
Office: Room 1501, 15th Floor, 9 Wing Hong Street, Cheung Sha Wan, Kowloon, Hong Kong
Monday to Friday 10:00-18:00 (Closed on Saturdays and public holidays)
Note:
免運費優惠會以折扣後全單金額作計算,需實際付款滿HK$200。
Exchange/Return Policy
- If the customer finds that the goods are incorrect when they arrive, please notify us within 2 days. We will arrange a replacement for you.
- Replacements will not be accepted if the returned items are incomplete, damaged, have damaged safety seals, or are no longer resaleable.
- All unauthorized returns will not be processed.
- The refund process generally takes 14 working days from the time we receive the return.
若有需要取消、更改和申請退貨,請詳閱以上細則後通過電郵/WhatsApp或電話聯絡我們,同事會於辦公時間內盡快為您處理
